Policy
We are committed to protecting your personal information and your right to privacy. This document explains how we collect, use, and safeguard your data.
Welcome to Sanad Academy
Welcome to Sanad Academy ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.sanad.academy and use our online tutoring services.
By accessing or using our services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
Information We Collect
We collect personal information you voluntarily provide when you register, book a free trial, or participate in our online classes.
First and last name, email address, phone number, and WhatsApp number.
Time zone, language preference, and your personal learning goals.
Securely handled by Stripe or PayPal. We do not store card info on our servers.
Zoom sessions may be recorded for quality assurance only — never for marketing without written consent.
How We Use Your Information
- To facilitate account creation and the booking process.
- To deliver the requested services — 1-on-1 live sessions, Zoom links, and progress reports.
- To send class reminders, schedule changes, and policy updates.
- To request feedback about your experience with our mentors.
- To send marketing communications — you can opt-out at any time.
- To protect our services, enforce our terms, and prevent fraud.
Cookies & Tracking Technologies
We may use cookies, web beacons, tracking pixels (such as Meta/Facebook Pixel), and other tracking technologies to customize your experience, analyze traffic, and deliver targeted advertisements to returning visitors.
You can control the use of cookies at the individual browser level.
Will Your Information Be Shared?
We do not sell, rent, or trade your personal information. We only share with these service providers:
Children's Privacy
We do not knowingly collect personal information directly from children under the age of 13. All accounts must be managed by a parent or legal guardian. If we learn we have collected such data without verifiable parental consent, we will delete it immediately.
Data Retention
We only keep your personal information as long as necessary, unless a longer period is required by law. Zoom recordings are automatically deleted after a short period unless specifically requested for review.
Privacy Rights (GDPR & CCPA)
Request a copy of the data we hold about you.
Ask us to correct inaccurate or incomplete data.
Request deletion of your personal information.
Unsubscribe from marketing emails at any time.
Security of Your Information
We use administrative, technical, and physical security measures to protect your data. No security measures are perfect, and no data transmission can be fully guaranteed against interception.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a new "Effective Date." We encourage you to review this page frequently.
Contact Us
If you have questions about this policy, please reach out directly.
We're Here to Help
Our team is ready to assist with any privacy-related questions or data requests.